[Vishwas R]

@imaginary,

You can customize the content of toolTip with the help of content / contentFormatter. Please refer documentation on the same for more info / examples. If this doesn’t help you solve your requirements, kindly create JSFiddle with your use-case and brief us more about your requirement so that we can look into your code, understand the use-case better and help you out.

—
Vishwas R
Team CanvasJS

[Vishwas R]

Samyukta,

Exporting multiple charts (morethan 5) also seems to be working fine – charts are positioned vertically and not one next to other. Can you kindly share JSFiddle reproducing the issue you are facing so that we can look into your code, understand it better and help you out?

Also refer documentation of jsPDF and html2canvas for more available options like offsets / position of an element while exporting DOM as PDF.

—
Vishwas R
Team CanvasJS

[Vishwas R]

@unicorn,

The project that you have shared seems to be a node.js project, which would give such error when it’s not run on a server. Please check this tutorial for more information on running node.js project.

—
Vishwas R
Team CanvasJS

[Vishwas R]

@freshdeveloper,

Please take a look at tutorial on Chart with Multiple Y-Axis for step to step guide. If you are still facing issue creating chart, kindly share JSFiddle / static HTML file over Google-Drive or Onedrive reproducing the issue you are facing so that we can look into the code, understand your issue better and help you out.

—
Vishwas R
Team CanvasJS

[Vishwas R]

Sandeep Pathak,

Thanks for choosing CanvasJS. After purchasing the license, you can download commercial version of CanvasJS (without trial version watermark) from My Account Page. Replacing the trial version of canvasjs file (canvasjs.min.js) with commercial version should work smoothly (I would suggest you to clear Browser Cache after replacing the file).

Feel free to drop a mail at sales@canvasjs.com, for more sales related queries.

—
Vishwas R
Team CanvasJS

[Vishwas R]

@vikram-masurkar,

Can you kindly share sample database over Google-Drive or Onedrive so that we can run your code locally, understand your issue better and help you out?

—
Vishwas R
Team CanvasJS

[Vishwas R]

@unicorn,

The sample code that you have shared also seems to be working fine. Can you kindly share the Working Sample Project reproducing the issue you are facing and also kindly brief us what do you mean by ‘not working’? Also can you check browser-console for any error?

—
Vishwas R
Team CanvasJS

[Vishwas R]

@nikita-j,

We are yet to receive mail from your side regarding this issue. I request you to upload sample project along with sample database to Google-Drive / Onedrive and share the link over here, so that we can look into your code and help you out?

—
Vishwas R
Team CanvasJS

[Vishwas R]

@valdecirrk,

Can you kindly create JSFiddle / Working Sample Project reproducing the issue you are facing and share it with us (You can share Sample Project over Google-Drive / Onedrive), so that we can run it at our end, understand the issue better and help you out?

—
Vishwas R
Team CanvasJS

[Vishwas R]

@rblours,

The forum is our primary channel for free support. Chat support is on best effort basis.

Having said that, I see that we had responded to your chat multiple times. There were two chat messages when our team was offline and we had reverted with the solution via email on the same day.

Feel free to let us know if you have any further queries.

—
Vishwas R
Team CanvasJS

[Vishwas R]

@unicorn,

The code that you have shared seems to be working fine, please take a look at this JSFiddle.

If you are still facing issue, kindly share us the static HTML file along with dependencies(ipl.js) over Google-Drive / Onedrive so that we can run your it locally at our end, understand the scenario better and help you resolve.

—
Vishwas R
Team CanvasJS

[Vishwas R]

@nikita-j,

Thanks for sharing the code. We are unable to reproduce the issue you are facing as we don’t have the database sample shared with us. Can you kindly share JSP page and sample database over Google-Drive or Onedrive, so that we can run it locally, understand the issue you are facing and help you resolve it? It would be helpful for us to setup the project locally and run it, if you could export the project as .war / archive along with sample database and share it with us.

—
Vishwas R
Team CanvasJS

[Vishwas R]

@amolpatil,

Earlier WebKit allowed 448MB of canvas buffer memory whereas now they have dropped it to 224MB. Because of this, there was some memory issue with CanvasJS Charts in the latest iOS. However, we have optimized memory consumption in CanvasJS v2.3 – please check out this release blog for more info. Kindly download the latest version of CanvasJS Charts from our download page and let us know your feedback.

We are closing this thread as this is duplicate of Canvas line Chart not Visible IPAD. Please check / revert back in the other thread.

—
Vishwas R
Team CanvasJS

[Vishwas R]

@unicorn,

In the code that you have shared, the JSON-format(data and value) doesn’t seems to be proper. Storing names as array of string and values as array of numbers should work fine in this case. Please find the code-snippet for parsing JSON data below.

for(var j = 0; j < probForObj["data"].length; j++){  	
  dataPoints.push({label: probForObj["data"][j], y: Math.round(probForObj["value"][j])});
}

Please take a look at this JSFiddle for working sample.

—
Vishwas R
Team CanvasJS

[Vishwas R]

@chinwei-kuo,

If I have CanvasJS Chart License and I want to use my company logo(our customizing logo) on CanvasJS Chart, Is there any support to do it?

You can overlay images on top of chart, please take a look at documentation on Position Image Over Chart for step-by-step tutorial on the same.

And to remove ‘Trial Version’ and ‘CanvasJS’ Credit Link, need Commercial Version of CanvasJS, Right?

Commercial version of CanvasJS doesn’t contain any ‘Trial Version’ or ‘CanvasJS’ credit link. You can download commercial version of CanvasJS from My Account page, once the license is purchased.

—
Vishwas R
Team CanvasJS