[Sunil Urs]

[Update]

Now we have a Tutorial on Syncing Zoom / Pan across Multiple Charts.

Hi,

We have just released v1.8.0 Beta which supports Syncing Multiple Chart Ranges, Vertical Zooming & Controlling Pie/Doughnut Radius. Please refer to the release blog for more information.

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Sunil Urs

[Sunil Urs]

Anil,

Please refer to this thread.

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Sunil Urs

[Sunil Urs]

Martin,

Thanks for reporting the issue. We’ll look into the same get back at the earliest.

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Sunil Urs

[Sunil Urs]

Helge,

May I know which browser you are using and its version??

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Sunil Urs

[Sunil Urs]

Ryan,

We have changed the API slightly. So, please wait for a week and it will be available publicly for download.

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Sunil Urs

[Sunil Urs]

Capedica,

We are implementing the feature which allows you to set initial zoom level in the upcoming version (1.8) which should be available in a week.

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Sunil Urs

[Sunil Urs]

June,

We just tried the “commercial version” on iPad and it seems to be working fine. Please make sure that you are using the commercial version available here.

This might also be a caching issue where Safari has cached the “non-commercial” version of the library. Do try clearing the Safari Cache by going to Settings -> Safari -> “Clear History and Website Data”.

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Sunil Urs

[Sunil Urs]

ssougnez,

We have just fixed the issue. Here is an internal build for you.

Thanks for reporting.

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Sunil Urs

[Sunil Urs]

Chetan,

We have this feature implemented in v1.8 – which will be coming in a month. We can give you an early build in a week or so.

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Sunil Urs

[Sunil Urs]

valandor62,

Can you please give us more information on the kind of plugin that you are developing. Please email the same to info[at]canvasjs[dot]com

Any screenshots would also help.

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Sunil

[Sunil Urs]

Will,

Still we have not been able to reproduce the issue at our end. We are seeing it blur only when the page is Zoomed in IE. Can you check on other computers and verify if the issue persists??

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Sunil

[Sunil Urs]

Reggie,

Thanks for reporting the issue. We have just fixed the bug. Here is an internal build with the issue fixed.

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Sunil

[Sunil Urs]

Will,

In the screenshot we can see that some other fonts (outside the chart) are also blurred – text saying “Please select”. Hence am not sure if the issue related to CanvasJS library itself. Please answer below questions so that we can further investigate the problem.

1. In which version of IE did you take the screenshot?
2. Are you emulating IE8 rendering via IE11/IE10??
3. Can you check if the page has been “Zoomed” in IE?? If yes, please reset the IE zoom level and try again.

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Sunil Urs

[Sunil Urs]

ssougnez,

Thanks for reporting. We’ll look into the issue and get back at the earliest.

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Sunil Urs

[Sunil Urs]

Will,

I am not seeing any blur on IE11. Website itself is not working properly on IE8 & IE9 though – not able to scroll to the location with chart. Can you please share some screenshots of the chart that you are seeing on the screen? Also please let me know your OS.

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Sunil Urs