Home forums Using CanvasJS Sync tooltips across charts

This topic contains 9 replies, has 3 voices, and was last updated by  Aarti 4 months ago.

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  • #21036

    Aarti
    Member

    Hi,

    I am trying to sync crosshair and tooltip across two charts.
    Like in this
    https://jsfiddle.net/canvasjs/m9Lavtf0/

    But I tried to reproduce at my end. Its not syncing tooltip and crosshair.
    I am not sure what is wrong.

    Thanks

    #21043

    Sunil Urs
    Keymaster

    Aarti,

    From your other post I can see that you were able to make it work at your end. So am closing this post


    Sunil Urs

    #21045

    Aarti
    Member

    Hey, that was different issue.
    That was for syncing zooming.
    This post is regarding syncing tool tips.

    Here, i just copied ur code given in above link in a html file with no changes made. But tooltips are not syncing

    #21048

    Aarti
    Member

    Can anyone please guide on this. This is imp.

    Thanks

    #21049

    Priyanka M S
    Member

    Aarti,

    We are looking into it and will get back to you at the earliest.

    __
    Priyanka M S
    Team CanvasJS

    #21058

    Priyanka M S
    Member

    Aarti,

    Please take a look at this updated jsfiddle.

    If this doesn’t work at your end, can you kindly provide the following details, so that we can try reproducing the issue you are facing and help you with a solution.
    1. CanvasJS version
    2. Browser details like browser name and version
    3. OS details like build and version
    4. Console errors if any

    __
    Priyanka M S
    Team CanvasJS

    #21059

    Aarti
    Member

    Hi Priyanka,

    Thanks for replying.
    I tried that jsfiddle, but it is still not working for me.
    To answer to ur questions:

    >>1. CanvasJS version
    Trial version.
    >>2. Browser details like browser name and version
    Google chrome : Version 66.0.3359.181 (Official Build) (64-bit)
    >>3. OS details like build and version
    Kernel release : Linux : 3.0.52
    Distribution: CentOS release 5.7 (Final)

    >>4. Console errors if any
    No console errors. As I said in my first post, it plots both graphs , shows tooltip for both. just do not sync the tooltips.

    Let me know, if I can post full html code here and you can check any errors in that, if any.

    Thanks
    Aarjavi

    #21069

    Aarti
    Member

    I think it is some issue with jquery objects.

    I tried below code to use slider in my page:
    http://jsfiddle.net/canvasjs/sphz187b/

    Same, thing just copy pasted it in html file.. But slider is not showing up.
    I think some script issue with all jquery objects.

    I have tried below two jquery scripts:
    <script src=”ajax.googleapis.com/ajax/libs/jquery/3.3.1/jquery.min.js”></script>
    <script src=”canvasjs.com/assets/script/jquery-1.11.1.min.js”></script>

    #21092

    Priyanka M S
    Member

    Aarti,

    We are looking into it and will get back to you at the earliest.


    Priyanka M S
    Team CanvasJS

    #21150

    Aarti
    Member

    Hi Priyanka, any update?

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