Home forums Using CanvasJS zoom range red display

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This topic contains 7 replies, has 2 voices, and was last updated by  Priyanka M S 1 month ago.

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  • #23385

    Elbit12
    Member

    Hello,
    when I try to zoom my chart (xy zoom), zoom range display red squar even if I have more than 4 points in the selected range
    1. is there a way I can control it?
    2. is there a way I can cancel the 4 points limitation (because I use the “rangeChanging” and do my logic and not the regular zoom)

    Thanks,
    Larry

    #23391

    Priyanka M S
    Member

    @elbit12,

    The behavior is designed such that zooming is limited up to a certain region, so the user doesn’t end up zooming into a blank-region (a region with no dataPoints). To zoom into a certain region, there should be a minimum of 3-4 dataPoints as of now.

    We will reconsider this behavior for future releases.

    __
    Priyanka M S
    Team CanvasJS

    #23394

    Elbit12
    Member

    as I mentioned: it hapens also if I select more than 4 points, how can I add attachment to let you see it?

    • This reply was modified 1 month ago by  Elbit12.
    #23403

    Priyanka M S
    Member

    @elbit12,

    You can create and share a JSFiddle reproducing the issue you are facing so that we can understand your use-case better and help you out.

    __
    Priyanka M S
    Team CanvasJS

    #23407

    Elbit12
    Member

    please see the folowing exapmle, you cannot zoom anywhere

    https://jsfiddle.net/QwZuf/2759/

    #23417

    Priyanka M S
    Member

    @elbit12,

    Thanks for reporting this use-case. We will reconsider this behavior for future releases.

    __
    Priyanka M S
    Team CanvasJS

    #23423

    Elbit12
    Member

    isnt it a bug?
    I cannot zoom even if I have more than 4 points in zoom range

    can you tell me when this bug will fix?

    #23436

    Priyanka M S
    Member

    @elbit12,

    There is no definite timeline yet for the release with this bug fix, as we are working on some other important features as of now.

    __
    Priyanka M S
    Team CanvasJS

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