zoom range red display

[Elbit12]

Hello,
when I try to zoom my chart (xy zoom), zoom range display red squar even if I have more than 4 points in the selected range
1. is there a way I can control it?
2. is there a way I can cancel the 4 points limitation (because I use the “rangeChanging” and do my logic and not the regular zoom)

Thanks,
Larry

[Priyanka M S]

@Elbit12,

The behavior is designed such that zooming is limited up to a certain region, so the user doesn’t end up zooming into a blank-region (a region with no dataPoints). To zoom into a certain region, there should be a minimum of 3-4 dataPoints as of now.

We will reconsider this behavior for future releases.

__
Priyanka M S
Team CanvasJS

[Elbit12]

as I mentioned: it hapens also if I select more than 4 points, how can I add attachment to let you see it?

• This reply was modified 6 years, 1 month ago by Elbit12.

[Priyanka M S]

@elbit12,

You can create and share a JSFiddle reproducing the issue you are facing so that we can understand your use-case better and help you out.

__
Priyanka M S
Team CanvasJS

[Elbit12]

please see the folowing exapmle, you cannot zoom anywhere

https://jsfiddle.net/QwZuf/2759/

[Priyanka M S]

@elbit12,

Thanks for reporting this use-case. We will reconsider this behavior for future releases.

__
Priyanka M S
Team CanvasJS

[Elbit12]

isnt it a bug?
I cannot zoom even if I have more than 4 points in zoom range

can you tell me when this bug will fix?

[Priyanka M S]

@elbit12,

There is no definite timeline yet for the release with this bug fix, as we are working on some other important features as of now.

__
Priyanka M S
Team CanvasJS