Upgrade issue v2.3.2 to 3.6.1 – Export functionality

[Elanchezhiyan]

We have upgraded the CanvasJS latest version from 2.3.2 to 3.6.1. After upgrading, we are facing an issue in export functionality. In the version 2.3.2, we had a custom export functionality and so whenever the graph is rendered, we are able to use the custom export. Print option is hid in this custom chart (only first time, the export option is changed and whenever refreshed, or rendered, we don’t have any changes in export). In the version 3.6.1, when we render the chart, the export button is also rendered so that print option is enabled once again.

How to disable the re-rendering of export options as like 2.3.2?

Attached video link for your reference.

[Thangaraj Raman]

@elanchezhiyan,

Can you kindly create JSFiddle reproducing the issue you are facing (with the custom export functionality) & share it with us so that we can look into the code / chart-options being used, understand the scenario better and help you out?

—
Thangaraj Raman
Team CanvasJS

[Elanchezhiyan]

Thanks @Thangaraj Raman. We have fixed the issue by customizing the charts.