Home forums Chart Support Still saying it will take 24 hours


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    We purchased this yesterday and now it is over 24 hours and still saying same . We need the asap . How much time you will take to provide us licence key ?



    Thanks for choosing CanvasJS. I checked the status of the payment, it looks like the status of the order made through PayPal states authorized but not completed.

    Once it is completed you can download the Commercial Version from Account Page.

    Usually, it takes few minutes to complete the process in rare cases it is delayed.

    Also, I will send you a Commercial Version through email mentioned while purchasing the License. Please check your email and download the commercial version.

    Indranil Deo,
    Team CanvasJS

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