Home forums Using CanvasJS Renering on IOS with CORDOVA based app

This topic contains 1 reply, has 2 voices, and was last updated by  Priyanka M S 2 months ago.

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  • #22571

    Tollgrade
    Member

    Dear support

    I have written a CORDOVA app and running it on IOS emulator. The code periodically (every couple of seconds) contacts a server to obtain plot data. This data is then plotted on the CanvasJS screen.

    This works OK for a few minutes – then I get a blank screen. From that moment – even restarting this data retrieval does not work – the data is retrieved but the graph does not render – I get a blank screen.

    On browser – this does not happen. Plots continue to update and graph is rendered continuously.

    Could this be a licensing issue – my company bought SaaS version of the license?

    #22585

    Priyanka M S
    Member

    @tollgrade,

    Can you kindly create and share a sample project over google-drive or one-drive reproducing the issue you are facing, so that we can look into your code, understand it better and help you out?

    __
    Priyanka M S
    Team CanvasJS

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