Home Forums Chart Support Renering on IOS with CORDOVA based app

Renering on IOS with CORDOVA based app

Viewing 2 posts - 1 through 2 (of 2 total)
  • #22571

    Dear support

    I have written a CORDOVA app and running it on IOS emulator. The code periodically (every couple of seconds) contacts a server to obtain plot data. This data is then plotted on the CanvasJS screen.

    This works OK for a few minutes – then I get a blank screen. From that moment – even restarting this data retrieval does not work – the data is retrieved but the graph does not render – I get a blank screen.

    On browser – this does not happen. Plots continue to update and graph is rendered continuously.

    Could this be a licensing issue – my company bought SaaS version of the license?

    #22585

    @Tollgrade,

    Can you kindly create and share a sample project over google-drive or one-drive reproducing the issue you are facing, so that we can look into your code, understand it better and help you out?

    __
    Priyanka M S
    Team CanvasJS

Viewing 2 posts - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.