Home forums Chart Support MVC chart rendering blank

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  • #29345

    I have two queries. We had subscribed in 2016 but we haven’t updated to the latest version. From where can we down load off line version for our subscription

    The MVC chart created renders blank after some time. When we load a new build it works but after sometime we get a blank screen.

    Error from developer tool in chrome

    jquery-1.10.2.min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
    jquery-ui.css:1 Failed to load resource: the server responded with a status of 404 (Not Found)
    jquery-1.10.2.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
    jquery-1.7.1.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
    jquery-ui-1.11.4.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
    canvas.min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
    canvasjs.min.js:1 Failed to load resource: net::ERR_CERT_AUTHORITY_INVALID
    jquery-1.7.1.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
    jquery.validate.js:15 Uncaught ReferenceError: jQuery is not defined
    at jquery.validate.js:15
    at jquery.validate.js:17
    jquery.validate.unobtrusive.js:429 Uncaught ReferenceError: jQuery is not defined
    at jquery.validate.unobtrusive.js:429
    bootstrap.min.js:6 Uncaught Error: Bootstrap’s JavaScript requires jQuery
    at bootstrap.min.js:6
    bootstrap.js:8 Uncaught Error: Bootstrap’s JavaScript requires jQuery
    at bootstrap.js:8
    canvas.min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
    GraphDashboard?__RequestVerificationToken=bJi6hayF7G5Cu6HxLgMQ-L5eoX1d05XQoIH92DjzbVdeaa6YV3RHtXWcE6fnsPCdI9MnsBZWkuCD-cPtBGuSgHMXYc3ix22qTRVct16G0Zk1&MachineId=1:112 Uncaught ReferenceError: CanvasJS is not defined
    at GraphDashboard?__RequestVerificationToken=bJi6hayF7G5Cu6HxLgMQ-L5eoX1d05XQoIH92DjzbVdeaa6YV3RHtXWcE6fnsPCdI9MnsBZWkuCD-cPtBGuSgHMXYc3ix22qTRVct16G0Zk1&MachineId=1:112
    GraphDashboard?__RequestVerificationToken=bJi6hayF7G5Cu6HxLgMQ-L5eoX1d05XQoIH92DjzbVdeaa6YV3RHtXWcE6fnsPCdI9MnsBZWkuCD-cPtBGuSgHMXYc3ix22qTRVct16G0Zk1&MachineId=1:208 Uncaught ReferenceError: CanvasJS is not defined
    at GraphDashboard?__RequestVerificationToken=bJi6hayF7G5Cu6HxLgMQ-L5eoX1d05XQoIH92DjzbVdeaa6YV3RHtXWcE6fnsPCdI9MnsBZWkuCD-cPtBGuSgHMXYc3ix22qTRVct16G0Zk1&MachineId=1:208
    GraphDashboard?__RequestVerificationToken=bJi6hayF7G5Cu6HxLgMQ-L5eoX1d05XQoIH92DjzbVdeaa6YV3RHtXWcE6fnsPCdI9MnsBZWkuCD-cPtBGuSgHMXYc3ix22qTRVct16G0Zk1&MachineId=1:275 Uncaught ReferenceError: CanvasJS is not defined
    at GraphDashboard?__RequestVerificationToken=bJi6hayF7G5Cu6HxLgMQ-L5eoX1d05XQoIH92DjzbVdeaa6YV3RHtXWcE6fnsPCdI9MnsBZWkuCD-cPtBGuSgHMXYc3ix22qTRVct16G0Zk1&MachineId=1:275
    GraphDashboard:397 Uncaught SyntaxError: Unexpected token ‘,’
    jquery-ui.css:1 Failed to load resource: the server responded with a status of 404 (Not Found)

    #29363

    @ksridharembridgesolutions-in,

    Based on the error you are getting (404 Error) it seems like dependencies are missing. Kindly check for the same.

    If you are still facing issue, kindly share the sample project reproducing the issue and share it with us over Google-Drive or Onedrive so that we can run it locally, understand the scenario better and help you out.


    Vishwas R
    Team CanvasJS

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