Home forums Report Bugs Mouse pointer freezes tooltip

This topic contains 2 replies, has 3 voices, and was last updated by  Suyash Singh 5 months ago.

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  • Author
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  • #14587

    gregoff
    Member

    Hi,

    When using a line chart with tooltip enabled, it’s very easy to get the tooltip to freeze when moving the mouse quickly. This happens when the mouse pointer moves faster than the tooltip and gets on top of the tooltip. When using line charts with many lines and frequent data points, this behavior destroys much of the user experience.

    Is there a way around this somehow?

    #14588

    Igor
    Member

    I’ve observed this as well

    #14609

    Suyash Singh
    Moderator

    @gregoff,

    We are unable to reproduce the issue at our end. Can you kindly create jsfiddle reproducing the issue, so that we can look into it and help you out.
    ___
    Suyash Singh
    Team CanvasJS

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