Home forums Chart Support firefox report canvasjs slow down browser when render live data chart

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
  • #25448

    Seeing following error when load it on firefox browser, can you help to see what could be wrong? my canvasjs version is v2.2 GA

    Error: Script terminated by timeout at:


    Here is firefox browser version for you reference
    67.0.1 (64-bit) windows



    Can you kindly share JSFiddle reproducing the issue you are facing so that we can look into the code, understand the scenario better and help you out?

    Vishwas R
    Team CanvasJS


    I don’t have a JSFiddle to reproducing the issue since the live data is from server dynamically generated. Can you tell what the error is? and is there a way to handle such timeout?



    We are unable to reproduce the issue at our end. I request you to share a sample reproducing the issue – along with sample data so that we can look into the code, understand the scenario better and help you resolve the same.

    I would also recommend you to use the latest version of CanvasJS and try the same.

    Vishwas R
    Team CanvasJS


    Thanks Vishwas. I tried version v2.3.1 GA, no longer seeing the timeout error. Still, I want to understand what could be wrong, Can you tell if v2.3.1 handles such case differently from v2.2?



    In v2.3GA, we have improved resource handling in case of dynamic / live charts which reduces memory consumption. However we are not sure about your use-case and unable to reproduce the issue you are mentioning with v2.2 aswell. If you could share us the use-case over JSFiddle or in a static HTML file, we can investigate further, brief more about the exact issue (and fix if any).

    Vishwas R
    Team CanvasJS

Viewing 7 posts - 1 through 7 (of 7 total)

You must be logged in to reply to this topic.