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Doesn't work in IE8 anymore

Viewing 13 posts - 1 through 13 (of 13 total)
  • #6220

    What happened to the IE8 support?

    It worked before, now all I get is script errors.

    Could you post download links to a previous version that did work with IE8?


    I just found an old zip containing v1.3.0 GA that works with IE8

    Did you simply drop IE support or is it a bug?



    We haven’t dropped IE support. Must be a regression bug. Will have a look and get back.

    Sunil Urs



    I tried several test cases and they are working fine on IE8. Probably I must have missed out something. Can you please post a sample code of yours that can reproduce the issue.



    I also created a bar and pie graph with my most recent download of this library (today) and it works perfectly! Just backing the creator up since I don’t think this is an error within his/her code.



    I rebooted my virtual machine and this time it worked in IE8. Imagine that.


    strike that, I was using IE9 when it worked :/

    Are any of you using IE8 on a virtual machine or native IE8?

    I’ve tried two different virtual machines with Internet Explorer 8 now and this is the error I get when visiting canvasjs.com

    see screenshot

    It says this._toolbar.style is null or not an object.

    This is really weird as version 1.3 doesn’t cause this


    Version of IE8 I’m using:


    After asking a few other ppl online to also check from their IE8 browser they receive the same error.

    Are you really code checking from the real IE8 or are you code checking from a newer IE using “browser mode” from developer tools?



    Am testing charts on IE8 using virtual machine and its working fine. But at the same time we are no longer optimizing the website itself for IE8. So please test the charts on IE8 separately and in case you find any issues do give us the code which can reproduce the issue and we’ll look into the problem.

    Sunil Urs


    Hi Sunil,

    I haven’t gotten things to work in IE8 either. I tested things in jsfiddle (http://jsfiddle.net/QwZuf/104/) and it worked there, but not in my IE8 browser. The errors I get in IE are…

    Message: ‘m[…].y’ is null or not an object
    Line: 181
    Char: 361
    Code: 0
    URI: http://localhost/canvasjs.min.js

    Message: ‘dataPoints[…]’ is null or not an object
    Line: 75
    Char: 503
    Code: 0
    URI: http://localhost/canvasjs.min.js

    Message: ‘this.legend.items’ is null or not an object
    Line: 85
    Char: 313
    Code: 0
    URI: http://localhost/canvasjs.min.js

    I’ve tested things in Chrome and Firefox where I’m able to line plot, bar graph and create pies.


    On line 43 you have an extra comma in the end. This can cause IE8- to throw error. Please remove any such commas and try again.

    Sunil Urs


    Yeah, That was it. Thanks, Sunil.

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