Home forums Report Bugs Column Chart not Working after downloading from AppStore

This topic contains 2 replies, has 2 voices, and was last updated by  Vishwas R 9 months, 3 weeks ago.

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  • #14160

    Ronald
    Member

    I already have the commercial version of CanvasJS.

    I have an Ionic App using CanvasJS. I only have one column chart inside the app and it works great when I emulate it for both Android and iOS. But when I upload it to AppStore, the chart won’t load anymore.

    Please please please help me as I have a deadline.

    #14161

    Ronald
    Member

    Corrections:
    When I do “ionic serve”, the app gets loaded onto a browser and it works well for both android and ios.
    When I simulate on Android, chart shows up.
    When I simulate on iOS, nothing.

    I sent screenshots to info@canvasjs.com.

    #14167

    Vishwas R
    Keymaster

    Ronald,

    It seems like when you run your app in emulator, canvasjs.min.js file is loaded from local/server which makes chart to render without any issue. But in app-store, canvajs.min.js may not be loaded (May the file-path is not proper) which is needed to render the chart. Can you kindly verify this once?


    Vishwas R

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