Home forums Chart Support charts disappear on when used on mobile devices

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  • #31783

    I have no issues desktop version, but when I view my site on iPhone or iPad mobile device the charts disappear.

    This doesn’t happen right away, at first everything functions correctly, but once I flip the landscape a few times or
    run multiple query’s the chart does not repaint…all I see is the legends of the tooltip where the charts should be.

    My company has purchased a license for canvasjs and I am currently using version 3.0.5.



    Earlier WebKit allowed 448MB of canvas buffer memory whereas now they have dropped it to 224MB. Because of this, there was some memory issue with CanvasJS Charts in the latest iOS.

    However, we have optimized memory consumption in CanvasJS v2.3.1 and we will further optimize it in future versions.

    Shashi Ranjan
    Team CanvasJS

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