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chart disappears

Viewing 4 posts - 1 through 4 (of 4 total)
  • #60524

    I have multiple realtime charts, when running for some time, it turns out that the browser GPU memory increases, so that the chart disappears, but strangely the tooltip is still there

    #60534

    @khansadev,

    Chart seems to be working fine even when opening a page on more than 20 tabs containing 8-10 dynamic/real-time charts. Although we see marginal increase in GPU usage but chart doesn’t disappear. Can you kindly share a complete code over Google-Drive or Onedrive reproducing the issue you are facing along with sample data so that we can look into your code, run it locally at our end to understand the scenario better and help you out?

    —-
    Manoj Mohan
    Team CanvasJS

    #60551

    yes, I will attach the source code, to generate the chart, and I will also attach the image, the chart is running after more than 1 hour

    https://drive.google.com/drive/folders/13Dx_2hznlAEGIPeQtikRS65ek0EcjMtA?usp=drive_link

    #60560

    @khansadev,

    We were unable to reproduce the issue as the code that has been shared above is missing some dependencies when running it. Can you kindly share code along with sample data over Google-Drive or Onedrive so that we can reproduce the issue at our end and help you out?

    —-
    Manoj Mohan
    Team CanvasJS

Viewing 4 posts - 1 through 4 (of 4 total)

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