Canvas js export enable not working on android device

[fasi]

Hi there,

I am working on canvasJs and i am a newbie to it. I am facing an issue that whenever i run my app on emulator the export buttons are working perfectly but when i run my app on my device i.e. android mobile the export buttons are not working. Also i have tried it on every android devices i.e. on local and branded android devices

For more information kindly see the updated question on Stackoverflow

[Vishwas R]

We are unable to reproduce the issue in major browsers like Chrome, Opera, Firefox. Can you kindly provide us the information like android version, browser and its version so that we can look into it and help you out.

—
Vishwas R
Team CanvasJS

[fasi]

Thanks for replying

Bellow are the images of 2 android devices OS info

Moreover, I don’t have any issue with using chrome.

• This reply was modified 7 years, 11 months ago by fasi. Reason: Editing

[Vishwas R]

Thanks for the information. We will look into this and get back to you at the earliest.

—
Vishwas R
Team CanvasJS

[Vishwas R]

There is no Download Manager in webview that you have created, so you need to handle the download functionality manually. There are 2 ways to download a file from webview.

1.Using Android Download Manager

2.Using web browser opened from webview (which internally uses Android Download Manager)

Refer this thread for more info.

—
Vishwas R
Team CanvasJS