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Can you kindly create sample project reproducing the issue you are facing & share it with us over Google-Drive or Onedrive so that we can run it locally at our end to understand the scenario better and help you out?

At the same time, kindly check if you are using one of the standard date-formats if your data includes date-time values. Some of the browsers handles date-time even if you pass date in wrong format whereas some browsers don’t.

Manoj Mohan
Team CanvasJS