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Do you mean printing chart? If so, you can use print method.

If you are looking for something else, can you kindly create a JSFiddle demonstrating your use-case and share it with us so that we can understand your requirement better and help you out?

From what we have observed, sometimes things get delayed mostly when we are not able to reproduce the issue or not able to understand the exact requirements or the solution that we provide may not work properly due to the variation in chart-options being used by you and us.

Having a sample project helps us in figuring out the issue and suggesting an appropriate solution accordingly.

Manoj Mohan
Team CanvasJS