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This is way more than an inconvenience. It has been paid for and you are not delivering. I ordered a CanvasJS license (Order #2031) and you are not releasing my license. It was for a time sensitive project. It has been over 24 hours. Your chatbot is absolutely no help. Please deliver my bought and paid for product. I can not understand the delay. The money came out of my account immediately.
If your “team” was looking into it, my license would have been delivered.