Most of time Canvas charts are not display properly in Google chrome (vs. 29.0.1547.62 m) Please find the following snapshots for more details – And Chart URL is is – https://canvasjs.com/editor/?id=https://canvasjs.com/example/gallery/column/google_revenue/ This topic was modified 11 years, 2 months ago by Chaitanya. This topic was modified 11 years, 2 months ago by Chaitanya.

@prashasti, Can you kindly share a sample project along with sample data over Google-drive or Onedrive so that we understand your scenario better and help you out? __ Priyanka M S Team CanvasJS

My chart is not displaying. Following is my code: <?php $con = mysqli_connect("localhost","root","root","current_resources"); $result= mysqli_query($con, "SELECT Publisher,COUNT(Publisher) FROM resources GROUP BY Publisher"); // $result2 = mysqli_query($con, "SELECT FROM resources GROUP BY Publisher"); while($row = mysqli_fetch_array($result)) { $dataPoints= array("label" => $row['Publisher'] , "y" => $row['COUNT(Publisher)']); } ?> <!DOCTYPE HTML> <html> <head> <script> window.onload = function() { var chart = new CanvasJS.Chart("chartContainer", { animationEnabled: true, title: { text: "Publisher " }, subtitles: [{ text: "Statistics" }], data: [{ type: "pie", yValueFormatString: "#,##0.00\"%\"", indexLabel: "{label} ({y})", dataPoints: <?php echo json_encode($dataPoints, JSON_NUMERIC_CHECK); ?> }] }); chart.render(); } </script> </head> <body> <div id="chartContainer" style="height: 370px; width: 100%;"></div> <script src="https://cdn.canvasjs.com/canvasjs.min.js"></script> </body> </html>

Thanks for confirming. in CHROME ZOOM works fine but when typing the PAN button the graph is initialized. Continuing in this thread.

Hi Sunil. Hi Sunil. I install the version 29.0.1547.76 m of CHrome and my application works with ZOOM and PAN in IE8 in CHROME ZOOM works fine but when typing the PAN button the graph is initialized. Thanks in Advance.

Himanshu, Thanks for the confirmation. Me and my colleague observed the same couple of hours ago but were waiting for couple of confirmations before getting into any conclusion. Can any one else update chrome & confirm the same please. -- Sunil Urs

Chart is not vIsible in Google Chrome

This topic has 25 replies, 9 voices, and was last updated 6 years, 5 months ago by Priyanka M S.

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Tagged: Charts Invisble Chrome

August 30, 2013 at 6:08 pm #5181
Chaitanya
Most of time Canvas charts are not display properly in Google chrome (vs. 29.0.1547.62 m)

Please find the following snapshots for more details –

And Chart URL is is –
https://canvasjs.com/editor/?id=https://canvasjs.com/example/gallery/column/google_revenue/
- This topic was modified 11 years, 2 months ago by Chaitanya.
- This topic was modified 11 years, 2 months ago by Chaitanya.
August 30, 2013 at 6:21 pm #5184

Sunil Urs

Chaitanya,

I’ve exactly the same version of Chrome and its working fine. Can you please tell me which OS you have?.. Also try disabling your plugins (or in incognito) and see if it works fine.

August 30, 2013 at 6:40 pm #5185

Chaitanya

I have checked it in incognito, and it works, however in Google chrome some this it works, sometime it not. Have you any idea, why this problem occurred?

August 30, 2013 at 6:57 pm #5186

Chaitanya

Also I’m using Windows 7 OS

August 30, 2013 at 7:22 pm #5187

himanshu

I am experiencing the same issue – Win 8 / Chrome 29.0.1547.62

The problem is recurring intermittently. Most of the times charts are rendered correctly & are visible, however, every once in a while (say 10-15% of times) I am hitting this issue.

August 30, 2013 at 7:48 pm #5188

Sunil Urs

Earlier once I had come across similar issue (intermittent) because of some buggy plugin. Can you disable your plugins one by one and figure which one is causing the issue? Also do try in other browsers and see if you have the same issue.

August 30, 2013 at 8:06 pm #5190

himanshu

Thanks for the quick response Sunil. Checked with other browsers – no issues there. As a matter of fact there were no issues with older version of Chrome. This problem has been happening since I updated to Chrome 29.

We are actually evaluating CanvasJS in our environment (plan is to purchase a license within next month). For evaluation we have created a few charts with CanvasJS; things were going on smoothly with older version of Chrome (& other browsers), however, since last week or so everybody who is involved in evaluation is experiencing this problem. Again please note that this is intermittent. Could this potentially be a problem in integration with latest Chrome builds?

August 31, 2013 at 2:40 am #5192

Sunil Urs

Himanshu,

I’ve been trying to reproduce the issue on my system (Win 8) but haven’t been able to. Let me test it on Windows 7. By doing a quick search on Google I found out that others are facing similar issues on Chrome 29 – I tried & even this issue doesn’t seem to exist in incognito mode. Also, it has been fixed in Chrome 30 it seems. Anyway, I’ll try reproducing this issue on other OS and fix the problem at the earliest.

Does your system have Nvidia graphics cards??

August 31, 2013 at 3:42 pm #5193
Patsy Issa
I can also confirm this bug, sometimes it happens sometimes it works, however when the graphs aren’t visible if you mouseover them the tooltip shows with the correct values.

I am using windows 7 professional (64bit), Chrome Version 29.0.1547.57 m, NVIDIA GeForce GTX 580.
- This reply was modified 11 years, 2 months ago by Patsy Issa.
August 31, 2013 at 4:15 pm #5195

Patsy Issa

Here’s a screenshot

August 31, 2013 at 5:34 pm #5196

Patsy Issa

It happened again and this time on the canvasjs performance test page.

September 1, 2013 at 5:28 pm #5198

himanshu

Thanks again for quick response Sunil.

>> “Does your system have Nvidia graphics cards??”

No. My system has AMD Radeon

September 1, 2013 at 5:48 pm #5199

timverbruggen

Sunil,

This happens also on my Chrome.
but only after a few minutes

Ron

September 1, 2013 at 6:49 pm #5200
Sunil Urs
Hi,

The issue has been confirmed to be a Bug in Chrome 29 and it has already been patched two days ago – and am expecting an update soon. The bug is causing problems in Google Apps also it seems.

The issue is linked to some Race Condition – which is why the bug is intermittent. Also, it happens only when the canvas is GPU accelerated.

@chaitanyad, @himanshu, @patsy-issa: Thank you very much for reporting the issue. For development you might want to switch to the beta channel of Chrome 30 till they push an update.

—
Sunil Urs
- This reply was modified 11 years, 2 months ago by Sunil Urs.
- This reply was modified 11 years, 2 months ago by Sunil Urs.
September 4, 2013 at 8:35 pm #5216

himanshu

Thanks for the follow-up Sunil; appreciate quick response