MVC chart rendering blank

• May 25, 2020 at 10:45 am #29345
  
  Embridge

  I have two queries. We had subscribed in 2016 but we haven’t updated to the latest version. From where can we down load off line version for our subscription

  The MVC chart created renders blank after some time. When we load a new build it works but after sometime we get a blank screen.

  Error from developer tool in chrome

  jquery-1.10.2.min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
  jquery-ui.css:1 Failed to load resource: the server responded with a status of 404 (Not Found)
  jquery-1.10.2.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
  jquery-1.7.1.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
  jquery-ui-1.11.4.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
  canvas.min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
  canvasjs.min.js:1 Failed to load resource: net::ERR_CERT_AUTHORITY_INVALID
  jquery-1.7.1.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
  jquery.validate.js:15 Uncaught ReferenceError: jQuery is not defined
  at jquery.validate.js:15
  at jquery.validate.js:17
  jquery.validate.unobtrusive.js:429 Uncaught ReferenceError: jQuery is not defined
  at jquery.validate.unobtrusive.js:429
  bootstrap.min.js:6 Uncaught Error: Bootstrap’s JavaScript requires jQuery
  at bootstrap.min.js:6
  bootstrap.js:8 Uncaught Error: Bootstrap’s JavaScript requires jQuery
  at bootstrap.js:8
  canvas.min.js:1 Failed to load resource: the server responded with a status of 404 (Not Found)
  GraphDashboard?__RequestVerificationToken=bJi6hayF7G5Cu6HxLgMQ-L5eoX1d05XQoIH92DjzbVdeaa6YV3RHtXWcE6fnsPCdI9MnsBZWkuCD-cPtBGuSgHMXYc3ix22qTRVct16G0Zk1&MachineId=1:112 Uncaught ReferenceError: CanvasJS is not defined
  at GraphDashboard?__RequestVerificationToken=bJi6hayF7G5Cu6HxLgMQ-L5eoX1d05XQoIH92DjzbVdeaa6YV3RHtXWcE6fnsPCdI9MnsBZWkuCD-cPtBGuSgHMXYc3ix22qTRVct16G0Zk1&MachineId=1:112
  GraphDashboard?__RequestVerificationToken=bJi6hayF7G5Cu6HxLgMQ-L5eoX1d05XQoIH92DjzbVdeaa6YV3RHtXWcE6fnsPCdI9MnsBZWkuCD-cPtBGuSgHMXYc3ix22qTRVct16G0Zk1&MachineId=1:208 Uncaught ReferenceError: CanvasJS is not defined
  at GraphDashboard?__RequestVerificationToken=bJi6hayF7G5Cu6HxLgMQ-L5eoX1d05XQoIH92DjzbVdeaa6YV3RHtXWcE6fnsPCdI9MnsBZWkuCD-cPtBGuSgHMXYc3ix22qTRVct16G0Zk1&MachineId=1:208
  GraphDashboard?__RequestVerificationToken=bJi6hayF7G5Cu6HxLgMQ-L5eoX1d05XQoIH92DjzbVdeaa6YV3RHtXWcE6fnsPCdI9MnsBZWkuCD-cPtBGuSgHMXYc3ix22qTRVct16G0Zk1&MachineId=1:275 Uncaught ReferenceError: CanvasJS is not defined
  at GraphDashboard?__RequestVerificationToken=bJi6hayF7G5Cu6HxLgMQ-L5eoX1d05XQoIH92DjzbVdeaa6YV3RHtXWcE6fnsPCdI9MnsBZWkuCD-cPtBGuSgHMXYc3ix22qTRVct16G0Zk1&MachineId=1:275
  GraphDashboard:397 Uncaught SyntaxError: Unexpected token ‘,’
  jquery-ui.css:1 Failed to load resource: the server responded with a status of 404 (Not Found)

  May 26, 2020 at 6:56 pm #29363
  
  Vishwas R

  @ksridharembridgesolutions-in,

  Based on the error you are getting (404 Error) it seems like dependencies are missing. Kindly check for the same.

  If you are still facing issue, kindly share the sample project reproducing the issue and share it with us over Google-Drive or Onedrive so that we can run it locally, understand the scenario better and help you out.

  —
  Vishwas R
  Team CanvasJS