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showing license expired

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  • January 28, 2025 at 1:44 pm #60501

    Sigma

    We have purchased single user license. As per declaration, its onetime payment. Still your dashboard saying expired. why?

    January 28, 2025 at 2:05 pm #60502

    Sigma

    We have purchased single user license. As per declaration, its onetime payment. Still your dashboard saying expired. why?

    January 28, 2025 at 5:50 pm #60503

    Vishwas R

    @sigma,

    With your perpetual license, you can use CanvasJS for as long as you like without any additional payments. The “expired” message you’re seeing refers to the subscription for updates, which is free for the first year. During the first free update period, you can download the latest versions available. After this period, you can still download older versions, but you will no longer have access to new updates unless you renew your updates subscription.

    For any sales-related queries, feel free to contact sales@canvasjs.com.

    —
    Vishwas R
    Team CanvasJS

Viewing 3 posts - 1 through 3 (of 3 total)

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