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It seems like you are loading CanvasJS jQuery plugin instead of jQuery. You can either load jquery from its cdn or from your server by downloading it from this link.

If you are still facing the issue, kindly create sample project reproducing the issue and share it with us over Google-Drive or Onedrive along with sample data so that we can look into your code, run it locally at our end to understand the scenario better and help you out.

Manoj Mohan
Team CanvasJS