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@fasi,
Please take a look at this Gallery Page for an example on rendering chart with data from database. You can also download sample from our download page which you can run locally.
If you still facing issue, kindly create sample project reproducing the issue you are facing and share with with us over Google-Drive or Onedrive so that we can run it locally to understand the scenario better and help you resolve.
— Vishwas R Team CanvasJS