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In case of Box & Whisker chart, you can customize the thickness of both whisker & stem by using whiskerThickness & stemThickness properties respectively.

If you are still unable to fulfill your requirements, kindly create JSFiddle with your use-case and share it with us so that we can look into the code, run it to understand the scenario better and help you achieve your requirements.

Indranil Deo,
Team CanvasJS