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You may be encountering that the datapoints are not visible but axis is visible if you have enabled animation. This happens because when animation is enabled, you may be exporting the chart even when it’s still animating. Exporting chart after the animation gets completed should work fine in such cases. You can add some delay before exporting the chart to resolve this. Please take a look at this updated JSFiddle for working code.

Suyash Singh
Team CanvasJS