back button not displayed

• May 30, 2024 at 9:29 am #45206
  
  kenneth scriven

  I’ve enjoyed the demonstration drill down chart and want to use it as a proof of my install of the purchased version – so I’ve purchased and download but have a fault.

  The lower level “back” button doesn’t appear …

  Using “php totalVisitors.php” is a success with
  script src=”https://canvasjs.com/assets/script/jquery-1.11.1.min.js”>
  script src=”https://cdn.canvasjs.com/canvasjs.min.js”>

  But using the below doesn’t show the back button
  script src=”canvasjs-commercial-3.8.8/jquery.canvasjs.min.js”>
  script src=”canvasjs-commercial-3.8.8/canvasjs.min.js”>

  Have I miscoded?

  May 30, 2024 at 6:05 pm #45211
  
  Manoj Mohan

  @kenscriven,

  It seems like you are loading CanvasJS jQuery plugin instead of jQuery. You can either load jquery from its cdn or from your server by downloading it from this link.

  If you are still facing the issue, kindly create sample project reproducing the issue and share it with us over Google-Drive or Onedrive along with sample data so that we can look into your code, run it locally at our end to understand the scenario better and help you out.

  —-
  Manoj Mohan
  Team CanvasJS

  May 30, 2024 at 7:28 pm #45213
  
  kenneth scriven

  Thanks heaps for the guide.
  Seems odd that the purchased (supplied) version doesn’t want to operate … but …
  Ken

  May 31, 2024 at 5:11 pm #45218
  
  Manoj Mohan

  Ken,

  “canvasjs-commercial-3.8.8/jquery.canvasjs.min.js” is a CanvasJS jQuery Plugin which is used to create CanvasJS chart with jQuery library. To create chart using jQuery plugin, please take a look at this documentation page. In the drilldown example, jQuery library is used to bind the click event and you need to include the library either using CDN link or hosted in your server like “/path/jquery.min.js”. Below code should work fine in your case.

  <script src="https://code.jquery.com/jquery-3.7.1.min.js"></script>
  <script src="canvasjs-commercial-3.8.8/canvasjs.min.js"></script>
  

  —-
  Manoj Mohan
  Team CanvasJS