Graphs on Safari

• July 3, 2020 at 9:01 pm #29774
  
  danpotts10

  Hi guys.

  We’ve built a Spline Area graph using Cavasjs, we’re pulling in the data from SQL to update the data. It works on all browsers, other than Safari.

  When I hover over in Inspector to the graph area in Safari, I can see the graph elements and cavas.js is loaded, however the data is note showing, the tooltip although doesn’t show in the inspector panel says “Sample Tooltip”

  I did a little research and found it could be the date string, so I tried dd/mm/yy and dd-mm-yy but both methods had the same effect.

  Has anyone had anything similar.

  July 6, 2020 at 6:57 pm #29787
  
  Vishwas R

  @danpotts10,

  Can you kindly create JSFiddle with sample data reproducing the issue you are facing and share it with us so that we can look into the code, understand the scenario better and help you resolve?

  From what we have observed, sometimes things get delayed mostly when we are not able to reproduce the issue or not able to understand the exact requirements or the solution that we provide may not work properly due to the variation in chart-options being used by you and us.

  Having a JSFiddle helps us in figuring out the issue and many a time we can just edit your code on JSFiddle to fix the issue right away.

  —
  Vishwas R
  Team CanvasJS