Mouse pointer freezes tooltip

[gregoff]

Hi,

When using a line chart with tooltip enabled, it’s very easy to get the tooltip to freeze when moving the mouse quickly. This happens when the mouse pointer moves faster than the tooltip and gets on top of the tooltip. When using line charts with many lines and frequent data points, this behavior destroys much of the user experience.

Is there a way around this somehow?

[Igor]

I’ve observed this as well

[Suyash Singh]

@gregoff,

We are unable to reproduce the issue at our end. Can you kindly create jsfiddle reproducing the issue, so that we can look into it and help you out.
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Suyash Singh
Team CanvasJS

[gregoff]

In case anyone wonders… This has been fixed in 2.0 and works perfectly!