Home forums Report Bugs Blurred IE8 to IE11

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This topic contains 7 replies, has 2 voices, and was last updated by  Sunil Urs 1 year, 3 months ago.

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #9220

    Will
    Member

    Can you please have a look, it seems blurred on IE.
    http://mercerreport.annualreport.net.nz/#the-legal-stuff/1

    #9227

    Will
    Member
    #9231

    Sunil Urs
    Keymaster

    Will,

    I am not seeing any blur on IE11. Website itself is not working properly on IE8 & IE9 though – not able to scroll to the location with chart. Can you please share some screenshots of the chart that you are seeing on the screen? Also please let me know your OS.


    Sunil Urs

    #9246

    Will
    Member

    here’s how it looks on IE windows.

    ie blurred

    #9248

    Sunil Urs
    Keymaster

    Will,

    In the screenshot we can see that some other fonts (outside the chart) are also blurred – text saying “Please select”. Hence am not sure if the issue related to CanvasJS library itself. Please answer below questions so that we can further investigate the problem.

    1. In which version of IE did you take the screenshot?
    2. Are you emulating IE8 rendering via IE11/IE10??
    3. Can you check if the page has been “Zoomed” in IE?? If yes, please reset the IE zoom level and try again.


    Sunil Urs

    #9252

    Will
    Member

    Using Edge, but before was in IE11 and same occured then.
    IE8 was rendered via Edge and IE11
    Page is not “zoomed”

    #9276

    Will
    Member

    Any news on this?

    #9284

    Sunil Urs
    Keymaster

    Will,

    Still we have not been able to reproduce the issue at our end. We are seeing it blur only when the page is Zoomed in IE. Can you check on other computers and verify if the issue persists??


    Sunil

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